Frequently asked questions
Replace these example Q&As with your college's real, most-asked questions. Click a question below to test the accordion.
Add the answer — who to contact and by when.
Through Ignite (pay, leave and long service leave balances) and Spire (About Me, absentee and sick leave) — see Digital Tools. Add the exact request process if it's more than self-service.
The Digital & Resource School Officers (Max Beale & Jodie Passfield), or log it through the Service Desk / BCE Spire.
Add the answer, linking to Campus Maps.
Your student's House Companion or the Guidance Counsellor — both based in Bonaventure, Block B, next to the Re-Engagement Room.
Add who staff should ask (e.g. their Head of Campus, or People & Culture) for the current onboarding hub password.
Where do I go if I have an issue?
Confirm/adjust who each issue type actually goes to — this is meant to be the fastest way for a new staff member to find the right person.
| Issue | Go to |
|---|---|
| Student behaviour | Classroom strategies first, then the Triple R Process — House Companions (Bonaventure) or the Assistant Principal – Engagement (Matt Hurley) |
| Student wellbeing / safety concern | House Companion or Guidance Counsellor — both based in Bonaventure |
| Missed exam or assignment | Your Pedagogy Companion — see Assessment & Missed Work |
| NCCD / learning adjustment | ST:IE — Jessica King / Jodie Woodall — see NCCD |
| IT / device / account problem | Digital & Resource School Officers — Max Beale & Jodie Passfield |
| Engage or STARS access/login issue | See Engage / STARS "Getting help" sections |
| Maintenance / safety hazard on campus | Submit a Maintenance Request |
| Leave, pay, WorkCover or workplace/HR question | Business Manager — Denise McGeary |
| Child safety / Student Protection concern | Follow the mandatory reporting procedure — see Student Protection Contacts below |
| Anything else / not sure | Your line manager or buddy — no question is too small |
College Leadership Team
| Role | Name |
|---|---|
| Principal | Narelle Dobson |
| Business Manager | Denise McGeary |
| Deputy Principal Learning | Brendan Luxton |
| Assistant Principal – Faith & Integral Ecology | Margareta Lemon |
| Assistant Principal – Engagement | Matt Hurley |
Per the 2026 Organisational Chart. Note: the July induction schedule listed Megan Taylor as Principal's PA, while the Staff Handbook lists Kim Woods — confirm which is current.
Pedagogy Companions (by faculty)
| Faculty | Name |
|---|---|
| Humanities | Byron Bailey |
| English | Kat Morrow |
| Maths & Enhancement | Lachlan Frazer |
| Science & Eco Science | Gareth Whittaker |
| Design | Samantha Langatuki |
| Languages & The Arts | Madelyn Healy |
| HPE & Sport | Brad Thompson |
Pastoral care team
| Role | Name |
|---|---|
| House Companion — AQUA | Lachlan Walsh |
| House Companion — IGNIS | Kristy Robberts |
| House Companion — LUNA | Paul Neilsen |
| House Companion — SOLIS | Bronte Nash |
| LIFE Companion — Years 7–9 | Suzanne Venema |
| LIFE Companion — Years 10–12 | Ellen Hendry |
| Support Teacher: Inclusive Education (ST:IE) | Jessica King, Jodie Woodall |
| Guidance Counsellor | Andrea Allen |
| Faith Companion | Stewart England |
| Cultural Liaison Officer | Kathleen Fenby |
| Program Leader — Performing Arts | Jaye Morrison |
School officers & support staff
| Area | Name |
|---|---|
| College Reception & Enrolments | Teigan Dippel |
| Student Reception | Tahnee Sargent |
| Principal's PA | Kim Woods / Megan Taylor — see note above |
| Marketing, Events & Administration | Mint Loetzsch |
| Finance Officer | Kirstin Amos |
| WHS & Vehicle Management | Karen McGarrigal |
| ICT Coordinator | Max Beale |
| ICT Administrative Support | Jodie Passfield |
| Re-Engagement Room Admin Support | Karen McGarrigal |
| ST:IE Admin Support | Belinda Jones |
| Admin Support — LIFE/House Companions | Colleen Reside |
| Learning Common | Annette Thorpe |
| Science Technicians | Melinda Perkins, Angela Hudson |
| Technologies School Officer | Laura Dunlop |
| Grounds & Maintenance | Gary Hayes, and others |
Per the 2026 School Officer Guide and Staff Handbook — some names differ slightly between the two documents (roles change hands), so double-check anything time-sensitive.
Student Protection Contacts — for a child safety concern, these are
the College's nominated contacts: Narelle Dobson (Principal), Brendan Luxton (Deputy
Principal Learning), Margareta Lemon (AP Faith & Integral Ecology), Matt Hurley (AP
Engagement), Andrea Allen (Guidance Counsellor). Full policy on the College website.
Other key contacts
| Area | Contact | |
|---|---|---|
| IT Helpdesk / Service Desk | Max Beale & Jodie Passfield | firstname.lastname@bne.catholic.edu.au |
| Finance / fees | Kirstin Amos | splafinance@bne.catholic.edu.au |
| NCCD Coordinator / Learning Support | Jessica King / Jodie Woodall (ST:IE) | firstname.lastname@bne.catholic.edu.au |
| House Companions (general) | — | SPLAHouseCompanions@bne.catholic.edu.au |
| Re-Engagement Room | — | splareengagementroom@bne.catholic.edu.au |
| QCAA / Senior Schooling Coordinator | Add name | — |
| STARS support | Add name/team | — |
| Bus bookings (excursions) | Karen McGarrigal | karen.mcgarrigal@bne.catholic.edu.au |
| Staff Wellbeing / EAP | BCE Health & Wellbeing / Employee Assistance — see Spire | |
| WorkCover | Denise McGeary (Business Manager) | — |
General email convention appears to be firstname.lastname@bne.catholic.edu.au — confirm before publishing widely.
Still stuck? Reach out to your line manager or buddy — no question is too small in your first term.