What is Engage?
Engage is BCE's Student Support System — a web-based application that gives a student-centred, continuum-of-support approach. It's where you record behavioural incidents and responses, and it provides collaborative areas for targeted and personalised supports for diverse learners. Engage is also the tool used to collect NCCD data.
Key features:
- Recording behavioural incidents and responses
- Trackers to monitor student behaviour over time
- Records/registers for bullying, harassment, weapons and drugs
- Conversations — notes on parent calls, student chats, support meetings
- Pastoral concerns
- Suspension records, register and communication tools
- Student and class profiles
- Targeted and personalised supports, and requests for support
- NCCD workflows for the Commonwealth census
Logging in
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Go to the Engage staff portal
Sign in with your BCE credentials
Explain SSO / MFA if applicable.
Conversations
Use a Conversation to record notes for things like:
- A phone conversation with a parent/guardian
- A support decision made by the Targeted Support Group
- A student-teacher conversation
- A support meeting with a student's teachers (for a student without a Personalised Support Area)
- A conversation with an outside organisation (e.g. PCYC)
Best practice: following any communication home (email or phone), enter it into Engage as a Conversation as soon as practical.
Click "New conversation"
From the General actions menu on the Engage home page.
Search for your student
Then click + Add → Conversation.
Enter the details
A copy-paste of an email, or a brief summary of the call/conversation.
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Share it with the right people
Before submitting, tick Share with Colleagues: "The student's support coordinator/s", "Our school's student protection contacts", and "The student's personalised support team". If you want the student's House Companion notified directly, also tick the box under "Alert my Colleagues".
Behavioural incidents
You can start a new incident from a few places:
- Your dashboard — "New incident" under General actions
- A student search — the Add dropdown, or from the student's profile
- A class search/profile — select students, then "Add to new incident" (best for incidents involving multiple students)
Pastoral concerns
Pastoral concerns are available for any student. By default, only the Principal, School Leadership and Guidance Counsellor(s) can view all pastoral concerns — access for pastoral leaders is given note-by-note. Teachers, Pastoral Leaders, School Leaders, Guidance Counsellors and Principals can all create a pastoral concern.
If a matter feels like it needs sharing more broadly with teachers rather than kept as a pastoral concern, use a Conversation instead. If you're unsure which is right, check with your House Companion or a Student Protection Contact.
Keeping it tidy
| Frequency | Task |
|---|---|
| Each week | Address data integrity issues as soon as practical; check for time integrity issues (e.g. incidents accidentally entered for the middle of the night vs school time) |
| Each term | Review and maintain your Trackers, Favourites and Saved Searches |
| Each year | Review Favourites and Saved Searches again |
| Leaving the college | Remove your Trackers, Favourites and Saved Searches |